Welcome to CampMate support! Here you’ll find everything you need to get the most out of your camping companion app.
Frequently Asked Questions
General
Q: What devices are supported?
A: CampMate requires iOS 18.0 or later and is optimized for iPhone.
Q: Do I need an internet connection?
A: Most features work offline. Internet connection is only needed for map services and campsite discovery.
Q: How is my data stored?
A: All your data (checklists, favorites, saved campsites) is stored locally on your device. We don’t store any data on remote servers.
Features
Q: How do I use the campsite finder?
A: Enable location services when prompted, then:
- Go to the Campsites tab
- Tap the + button to add a new campsite
- Search for a location or use your current position
- Add details about amenities and notes
Q: Can I share my checklists?
A: Yes! To share a checklist:
- Go to the Pack List tab
- Tap the share button
- Choose your sharing method
- The checklist will be shared as an image
Q: How do I customize themes?
A: You can customize the app’s appearance:
- Go to Settings
- Toggle Dark/Light mode
- Choose from various gradient themes
- Changes are saved automatically
Troubleshooting
Location Services Issues:
- Check if location services are enabled in device settings
- Ensure CampMate has location permissions
- Try restarting the app
- If issues persist, check your iOS location settings
Data Management:
- All data is stored locally
- Backup your device regularly through iOS
- Reinstalling the app will reset all data
- Use the reset option in settings with caution